On Queue Computer

For sales or technical support call us at 978-499-0049 or toll free at 877-667-8383

IT Maintenance Solutions

Cost-Effective and Dependable IT Maintenance Solutions

On Queue Computer Inc. has been providing first-rate IT support and maintenance services since 1993. Throughout this 20-year period we have strived to and succeeded at delivering unparalleled service & support to every client.

Our customized support solutions help reduce your IT maintenance costs, while enhancing efficiency and service levels. This is the ideal IT maintenance solution, and the only kind that we provide at On Queue. You can rely on our robust support for multi-vendor, diverse and sophisticated data centers.

Contact us for more information about our Maintenance Support Contracts

On Queue Computer End of Life Support Contracts

Do you have HP hardware that requires support past it's End of Life Product Cycle?

As new technology is introduced HP discontinues their older legacy product lines to make room for their new product lines. HP refers to this as the obsolescence date (last sales date) and the end of support date. When the end of support date arrives customers will no longer receive support from HP as the name implies. This includes replacement parts and spares, repair services, software support, and technical assistance.

However, there will always exist customers who need continued support for their older servers and workstations. Many customers have legacy software systems that can only run on the older technology and as time goes by it becomes increasingly difficult to maintain and repair these older systems. This is where On Queue Computer comes in.

On Queue Computer End of Life Support Contracts cover the following:

  • Spares and Replacement parts for hardware repair, replacement, or upgrade
  • Hardware Diagnosing and Repair
  • Technical documentation and Information no longer provided by Hewlett Packard
  • Software support including Firmware, Patches, and General Maintenance Releases
  • Technical Assistance

End of Life Support Contracts are flexible depending on your needs and budget

Contact us for more information about our Maintenance Support Contracts

Personalized Support and Maintenance

Our ability to adapt our solution to suit your specific requirements goes a long way in ensuring you enjoy the most efficient and cost-effective IT functionality. This superior customization boosts your efficiency and helps you make the most of your IT resources.

Our industry-leading maintenance and support services offer flexible options and customized solutions to meet your exact service level requirements.

Key Benefits of our IT Maintenance

  • Significant decrease in IT support overheads
  • Enhanced responsiveness of IT maintenance services
  • Increase the life of your IT equipment
  • Superior data center management

IT Maintenance Solution Features

A lot of qualities of our world-class IT maintenance solution enhance your efficiencies and competitive edge. These include:

  • 24/7 support
  • Average response time of less than 2 hours
  • Mean time to repair (MTTR) is less than 4 hours
  • Coverage of 90% of chief US and international markets
  • Seamless changeover to our service management systems
  • Engineer callback guaranteed within 30 minutes of service inception

Contact us for more information about our Maintenance Support Contracts

The following systems are no longer supported by HP but are eligible for On Queue Computer Maintenance

HP9000 Workstations

  • 700 Series - 705, 710, 712, 715, 720, 725, 730, 735, 742, 743, 744, 745, 747, 748, 750, 755
  • B class - B132L, B160L, B132L+, B180L, B1000, B2000, B2600
  • C class - C100, C110, C132L, C160, C160L, C180, C180L, C180XP, C200, C240, C360, C3000, C3600, C3650, C3700, C3750, C8000 (12-31-2012)
  • J class - J200, J210, J210XC, J280, J282, J2240, J5000, J5600, J6000, J6700, J6750, J7000

HP9000 Servers

  • A class - A180, A180C, A400, A500
  • D class - D200, D210, D220, D230, D250, D260, D270, D280, D300, D310, D320, D330, D350, D360, D370, D380, D390
  • E class - E25, E35, E45, E55
  • F class - F10, F20, F30
  • G class - G30, G40, G50, G60, G70
  • H class - H20, H30, H40, H50, H60, H70
  • I class - I30, I40, I50, I60, I70
  • K class - K100, K200, K210, K220, K250, K260, K360, K370, K380, K400, K410, K420, K450, K460, K570, K580
  • L class - L1000, L1500, L2000, L3000
  • N class - N4000
  • R class - R380, R390
  • T class - T500, T520, T600
  • V class - V2200, V2250, V2500, V2600
  • RP2400 - RP2400 (A400), RP2405 (A400), RP2430 (A400), RP2450 (A500), RP2470 (A500)
  • RP3400 - RP3410, RP3440
  • RP4400 - RP4410, RP4440
  • RP5400 - RP5400, RP5405, RP5430, RP5450, RP5470
  • RP7400 - RP7400, RP7405, RP7410, RP7420, RP7440
  • RP8400 - RP8400, RP8410, RP8420, RP8440
  • HP 9000 Superdome

Integrity Servers

  • BL class - BL60p, BL860c, BL870c, BL860c i2, BL870c i2, BL890c i2, BL860c i4, BL870c i4, BL890c i4
  • Telecom - CX2600, CX2620
  • RX class - RX1600, RX1620, RX2600, RX2620, RX2660, RX4610, RX4640, RX5670, RX7620, RX7640, RX8620, RX9610