A Closer Look at HP Network Maintenance

• 7x24x365 Tech Support for
• All major operating systems
• Firmware updates
• Software drivers
• Software patches
• Configuration management
• Graphics drivers
• Network management
• Designated 1 point of contact or (TAM).
  Technical account manager
• Designated 1 point of contact or (TSS).
  Technical solution specialist
• Pre-Failure alerts
• Parts dispatch on all failed components
• Life cycle asset management

With ProCurve switches in your data center, you expect greater control without complexity. You should be able to expect the same from your maintenance support. In three or five years, at the point when your Care Pack expires, do you opt to replace your switch? If you're buying new because HP support is too expensive, not because of a performance issue, you should consider an alternate solution.

On Queue' maintenance combines the technical expertise and parts inventory to keep your ProCurve switches performing for years beyond the warranty, EOL and EOSL stages.

Increase the Value of Your HP Investment

With the proven ability to support your ProCurve equipment, On Queue allows you to postpone a costly hardware refresh until additional features or functionality is required.

• 7x24x365 Tech Support for
• All major operating systems
• Firmware updates
• Software drivers
• Software patches
• Configuration management
• Graphics drivers
• Network management
• Designated 1 point of contact or (TAM).
  Technical account manager
• Designated 1 point of contact or (TSS).
  Technical solution specialist
• Pre-Failure alerts
• Parts dispatch on all failed components
• Life cycle asset management

SIMPLER ADMIN. One co-terminus agreement-so you don't have to spend extra time managing coverage dates. We also assist with warranty tracking to avoid any costly service lapses.

SUPPORT ACCESS You don't have to jump through hoops for support. You place one call and within 30 minutes, your dedicated engineer reaches out to you. No tiers, transfers or time delays.

Supported HP Network Products